Privacy Policy

Effective Date: [January 12, 2024]

This Privacy Policy outlines the practices and procedures regarding the collection, use, and disclosure of personal information when you use our delivery app ("App"). We are committed to protecting your privacy and ensuring the security of your personal information. By using our App, you consent to the collection and use of your personal information as described in this Privacy Policy.

1. Information We Collect

1.1 Personal Information:

We may collect the following personal information from you:

- Name

- Contact information (such as phone number and email address)

- Delivery address

- Payment information (If it is applicable)

- User ID and password

1.2 Location Information:

Our App utilizes GPS technology to provide delivery services based on your location. We may collect and store your precise location information to facilitate the delivery process. This information is only used for the purpose of providing our services and is not shared with third parties without your consent.

1.3 Usage Information:

We may collect information about how you use our App, including:

- App usage data

- Delivery history

- Feedback and ratings

- Communication with customer support

2. Use of Information

2.1 Delivery Services:

We use the personal information and location data collected to provide and improve our delivery services. This includes facilitating the delivery process, contacting you regarding your orders, and providing updates on delivery status.

2.2 Customer Support:

We may use your information to respond to your inquiries, requests, and provide customer support.

2.3 Service Improvement:

We may analyze the usage data and feedback to improve our App, enhance user experience, and develop new features and services.

2.4 Marketing and Communication:

With your consent, we may use your contact information to send you promotional offers, updates, and relevant information about our services. You can opt-out of receiving such communications at any time.

3. Information Sharing

3.1 Service Providers:

We may engage third-party service providers to assist us in delivering our services, including payment processing, customer support, and data analysis. These service providers have access to your personal information only to perform their tasks on our behalf and are obligated to maintain its confidentiality.

3.2 Compliance with Laws:

We may disclose your personal information if required by law, legal process, or government request.

3.3 Business Transfers:

In the event of a merger, acquisition, or sale of our business, your personal information may be transferred to the acquiring entity or third party involved in the transaction. We will notify you before your personal information becomes subject to a different privacy policy.

4. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no data transmission or storage system can be guaranteed to be 100% secure. You are responsible for maintaining the confidentiality of your login credentials and should take appropriate measures to protect them.

5. Children's Privacy

Our App is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to remove the information promptly.

6. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our App or by other means of communication. Your continued use of the App after the effective date of the updated Privacy Policy constitutes your acceptance of the revised terms.

7. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the use of your personal information, please contact us at info@codespace.com or 5686 or +251931555551

Please read this Privacy Policy carefully before using our App. By using the App, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your personal information as described herein.